Article 20 — Liability
PSD2, Directive (EU) 2015/2366
What does PSD2 Article 20 say?
Short answer, straight from the official text
1. Member States shall ensure that, where payment institutions rely on third parties for the performance of operational functions, those payment institutions take reasonable steps to ensure that the requirements of this Directive are complied with. 2.
Source: PSD2, Directive (EU) 2015/2366, read 2026-08-14.
| In the act | EU 2015/2366 |
| CELEX | 32015L2366 |
| Read on | 2026-08-14 |
Official text
Read from the EU Publications Office for this CELEX number. The wording stands as published; nothing here is rewritten or summarised.
Jump to a point: Point 1 · Point 2
1. Member States shall ensure that, where payment institutions rely on third parties for the performance of operational functions, those payment institutions take reasonable steps to ensure that the requirements of this Directive are complied with.
2. Member States shall require that payment institutions remain fully liable for any acts of their employees, or any agent, branch or entity to which activities are outsourced.
The same rule in other acts
These articles carry the same official heading. The wording is not identical; read each text at its own source.
- GPSR Article 43 — Liability
- ENTRY-EXIT-SYSTEM Article 45 — Liability
The text is quoted from the official source and is not legal advice. A national court reads the language version that binds in its jurisdiction.
Back to the act · EU acts, read down to the national law
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